Intercom

Making a custom help center page

Making a custom help center page
  1. How do I customize my help center?
  2. What is the maximum number of themes you can have in a help center's theming workbench?
  3. What is Intercom Help Center?
  4. How do I create a Zendesk theme?
  5. Is there a dark mode on zendesk?
  6. How do I update my zendesk theme?
  7. How do I customize my zendesk brand?
  8. What is zendesk guide?
  9. Can I use intercom as a CRM?
  10. Does intercom have a ticketing system?
  11. How much does intercom cost?

How do I customize my help center?

Customizing the CSS or JavaScript. Using variables in CSS and HTML.
...

  1. In Guide, click the Customize design icon ( ) in the sidebar.
  2. Click Customize on the theme you want to edit.
  3. Click Edit code.
  4. Click script. ...
  5. Add or modify the JavaScript or CSS in the code view.
  6. Click Save in the top right to save your changes.

What is the maximum number of themes you can have in a help center's theming workbench?

Theme limits

ItemMaximum
Total number of themes10
Individual theme size30MB
Total theme assets size25MB
Individual theme asset size5MB

What is Intercom Help Center?

Intercom is a Conversational Relationship Platform. It shows you who is using your product or website and makes it easy to personally communicate with them with targeted content, behavior-driven messages, and conversational support. Take a video tour of our products.

How do I create a Zendesk theme?

In Guide, click the Customize design icon ( ) in the sidebar. The Themes page opens. Click Add theme, then click Add Copenhagen theme. Click the Themes menu ( ) on the theme you want to copy, then select Copy.

Is there a dark mode on zendesk?

Answer. There is no native option for dark mode in Support. However, there are third-party extensions available depending on your browser.

How do I update my zendesk theme?

Changing the live theme of your help center

  1. In Guide, click the Customize design icon ( ) in the sidebar. The Themes page opens.
  2. Hover your mouse over the theme you want to make live.
  3. Click the Themes menu ( ), then select Set as live theme.
  4. Confirm that you want to make to this theme live for your help center.

How do I customize my zendesk brand?

Customizing colors in the agent interface

  1. Click the Admin ( ) icon in the sidebar, then go to Settings > Account.
  2. Click the Branding tab.
  3. Next to Colors, enter a hex value or select a custom color.
  4. (Optional) To preview the selected color scheme, click Preview selected color.

What is zendesk guide?

Zendesk Documentation Team. Guide enables you to provide end users with a complete self-service support option and empowers agents to better help customers. Using Guide you can create a help center that includes: Branded customer-facing support site. Knowledge base, for publishing self-service content.

Can I use intercom as a CRM?

Intercom is a customer communication platform with a suite of integrated products for every team — including sales, marketing, product, and support. ... Intercom integration with CRM provides your marketing and sales teams with a straightforward contacts synchronisation solution.

Does intercom have a ticketing system?

Intercom offers a suite of features for your team to handle conversations like a traditional ticketing system, without losing the personal experience of the Messenger. You get the best of both worlds.

How much does intercom cost?

Intercom Pricing Overview

Intercom pricing starts at $38.00 per feature, per month. They do not have a free version. Intercom offers a free trial. See additional pricing details below.

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